Términos del servicio

TERMS OF SERVICE

Last updated: September 4, 2026

GENERAL INFORMATION

Welcome to Vantair ("Vantair," "we," "us," or "our").

These Terms of Service ("Terms") govern your access to and use of our website, products, services, content, tools, and features (collectively, the "Services"). Our online store is powered by Shopify, which enables us to provide our Services to you.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of our website, you agree to be bound by these Terms. If you do not agree with all of the terms and conditions, you may not access the website or use our Services.

1 – ELIGIBILITY AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your jurisdiction, or that you have obtained the consent of a parent or legal guardian where required by applicable law.

You are responsible for providing accurate, current, and complete information when placing an order or creating an account. You are also responsible for maintaining the confidentiality of any account information and for all activities conducted through your account.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion where permitted by applicable law.

2 – OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, images, colors, specifications, and other information displayed on our website are accurate. However, slight variations may occur due to differences in screens, devices, lighting, or manufacturing.

We reserve the right to modify product descriptions, specifications, availability, or pricing at any time without prior notice.

Product availability is not guaranteed. We may limit quantities or discontinue products at any time.

3 – ORDERS

Placing an order constitutes an offer to purchase a product. An order is not considered accepted until we confirm it.

We reserve the right to refuse, limit, or cancel any order for reasons including, but not limited to, product availability, pricing errors, suspected fraud, unauthorized transactions, or other circumstances permitted by law.

If we cancel an order after payment has been processed, we will issue a refund for the amount paid for the cancelled order.

You are responsible for ensuring that all information provided when placing an order, including your name, billing information, shipping address, email address, and payment details, is accurate.

4 – PRICES AND BILLING

All prices displayed on our website are subject to change without notice.

Prices may not include applicable taxes, duties, customs charges, or other fees unless expressly stated at checkout.

You agree to provide accurate and complete billing and payment information for all purchases.

We reserve the right to correct pricing, typographical, or billing errors, including after an order has been submitted. Where permitted by law, we may cancel an order affected by such an error and provide a refund for any amount already paid.

5 – SHIPPING AND DELIVERY

Orders are generally processed within 1–3 business days.

Estimated delivery times generally range from 7–15 business days after dispatch, depending on the destination and shipping carrier.

Delivery estimates are provided for guidance only and are not guaranteed. Delays may occur due to customs, weather, carrier disruptions, incorrect addresses, holidays, or circumstances outside our reasonable control.

You are responsible for providing a complete and accurate shipping address.

Any customs duties, import taxes, or other charges imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.

For further information, please refer to our Shipping Policy.

6 – INTELLECTUAL PROPERTY

All content available through our Services, including but not limited to text, graphics, logos, images, product descriptions, designs, videos, icons, and software, is owned by or licensed to Vantair and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, copy, publish, sell, license, or otherwise exploit any content from our website without our prior written permission, except where permitted by law.

The Vantair name, branding, logos, and associated designs may not be used without our prior written authorization.

7 – OPTIONAL TOOLS

We may provide access to third-party tools or services over which we do not monitor or have control.

You acknowledge that access to such tools is provided "as is" and "as available," without warranties of any kind to the extent permitted by law.

Your use of any third-party tools is subject to the terms and conditions provided by the relevant third-party provider.

8 – THIRD-PARTY LINKS

Our Services may contain links to websites or services operated by third parties.

We are not responsible for examining or evaluating the content, accuracy, privacy practices, products, or services of third-party websites.

We do not assume responsibility or liability for any transactions, damages, or losses resulting from your use of third-party websites or services.

You should review the terms and policies of any third-party website before using it.

9 – RELATIONSHIP WITH SHOPIFY

Our online store is hosted and powered by Shopify, which provides us with the e-commerce platform that allows us to sell our products and provide our Services.

However, purchases made through our store are transactions between you and Vantair. Shopify is not responsible for the products sold by Vantair or for the fulfillment of orders placed through our website, except as otherwise required by applicable law.

10 – PRIVACY

Your submission of personal information through our website is governed by our Privacy Policy.

By using our Services, you acknowledge that you have reviewed our Privacy Policy and understand how your information may be collected, used, stored, and processed.

11 – USER SUBMISSIONS AND FEEDBACK

If you submit comments, reviews, suggestions, ideas, photographs, or other materials to us, you grant Vantair permission to use, reproduce, modify, publish, distribute, and display such content for legitimate business purposes, subject to applicable law.

You represent that you have the necessary rights to any content you submit and that your submission does not violate the rights of any third party.

We are not obligated to maintain submissions in confidence, pay compensation for them, or respond to them unless required by law.

12 – ERRORS, INACCURACIES, AND OMISSIONS

From time to time, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping information, or other content.

We reserve the right to correct such errors or omissions and to update or change information at any time without prior notice.

Where permitted by law, we may cancel or modify an order affected by an error and refund any payment received for the affected order.

13 – PROHIBITED USES

You may not use our website or Services:

  • For any unlawful purpose.

  • To violate any applicable law or regulation.

  • To infringe upon or violate our intellectual property rights or the rights of others.

  • To harass, abuse, threaten, defame, or discriminate against others.

  • To submit false, misleading, or fraudulent information.

  • To transmit malicious software, viruses, or harmful code.

  • To collect or track the personal information of others without authorization.

  • To interfere with the security or operation of our website.

  • To engage in fraudulent transactions or payment activities.

  • To use automated systems to access or scrape our website without authorization.

  • To circumvent or interfere with security features of our Services.

We reserve the right to terminate or restrict access to our Services if we believe that you have violated these Terms.

14 – AUTOMATED AGENTS AND ARTIFICIAL INTELLIGENCE

You may not use bots, crawlers, spiders, scrapers, automated agents, artificial intelligence systems, or similar technologies to access, collect, reproduce, monitor, or extract information from our website without our prior written permission.

This restriction does not apply to ordinary search-engine indexing activities or technologies expressly authorized by us.

15 – TERMINATION

We may terminate or suspend your access to our Services at any time where permitted by applicable law if you violate these Terms or engage in conduct that may harm our business, website, customers, or other users.

Upon termination, provisions of these Terms that by their nature should survive termination will remain in effect, including intellectual property, disclaimers, limitations of liability, indemnification, and governing law provisions.

16 – DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, our Services are provided on an "as is" and "as available" basis.

We do not guarantee that our website will always be available, uninterrupted, secure, accurate, or error-free.

Nothing in these Terms excludes or limits any warranty, right, or protection that cannot legally be excluded or limited under applicable consumer protection laws.

17 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Vantair and its affiliates, service providers, contractors, employees, agents, and partners shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our Services or products.

Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

18 – INDEMNIFICATION

You agree to indemnify and hold harmless Vantair and its affiliates, service providers, contractors, employees, agents, and partners from claims, damages, liabilities, losses, costs, and expenses arising from your violation of these Terms, your misuse of our Services, or your violation of applicable law or third-party rights.

This provision applies only to the extent permitted by applicable law.

19 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

20 – ENTIRE AGREEMENT AND WAIVER

These Terms, together with our Privacy Policy, Shipping Policy, Return Policy, and any other policies published on our website, constitute the entire agreement between you and Vantair concerning your use of our Services.

Our failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce that provision in the future.

21 – ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent, except where otherwise permitted by law.

We may assign or transfer our rights and obligations under these Terms in connection with a merger, acquisition, restructuring, sale of assets, or other business transaction, subject to applicable law.

22 – GOVERNING LAW

These Terms and any disputes arising from or relating to our Services shall be governed by the applicable laws of the jurisdiction in which Vantair operates, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.

Nothing in these Terms limits any mandatory rights or protections available to consumers under the laws applicable to them.

23 – HEADINGS

The headings used throughout these Terms are provided for convenience only and shall not affect the interpretation or meaning of any provision.

24 – CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time.

Any changes will become effective when the updated Terms are posted on our website, unless otherwise required by applicable law.

Your continued use of our Services after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

25 – CONTACT INFORMATION

If you have any questions regarding these Terms, our products, orders, or Services, please contact us at:

Vantair
Email: info@vantair.store

FINAL PROVISIONS

By accessing or using the Vantair website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

If you do not agree with these Terms, please discontinue use of our website and Services.

Vantair
Email: info@vantair.store